Telios Care redefines standards through technology and solutions geared toward improving the experience of beneficiaries. We offer our employees and insured persons specialized consults and treatment recommendations, any day and at any time.
Doctor consult in less than 30 minutes from the call to the Care Coordination Center.
Medical triage performed by nurses specially trained for telemedicine - the only service of its kind in Romania.
The option to attach medical documents, photos, investigation results through the online platform or application, and get a proper diagnosis and treatment plan.
Advice and answers about a condition, diagnosis or treatment option.
Our doctors provide treatment recommendations and prescriptions, if necessary.
Medical reports for insurers for laboratory tests, radiology, imaging, nuclear medicine and functional exploration.
Telephone checks carried out after the consult by specialized nurses.
New consultations carried out for patients that do not show improvement after followup.
When needed, Telios doctors consult another member of the U.S. medical team to ensure that the recommended diagnosis or treatment is correct.
Common conditions include allergies, asthma, bronchitis, cold, constipation/diarrhea, rashes, infections, minor wounds, sinus conditions, shingles, hemorrhoids, urinary tract infections, heartburn, nausea, skin inflammation, sore throat, sports injuries, fever, headaches, joint pain, minor pediatric conditions and many other non-emergency diseases.
Unlimited. Do phone, online and video consultations
Yes. Medical counseling, whether it is video, telephone, through the Telios portal or from the mobile application, is carried out by doctors and other specialists (dieticians, kinesiologists, psychologists).
Yes. Your family members (husband / wife and children) benefit from the same medical services you receive, all from the comfort of a single Telios account. On request, life partners may have separate Telios accounts.
As long as your diagnosis does not require further personal examination, your doctor may prescribe the medication electronically. Printed recipes are accepted during this pandemic period. A patient can print the recipe, go with it to the pharmacy and take the prescribed medication.
For more answers about the Telios Medical Service, go to the support page.